Patients & Visitors

At Spencer Private Hospitals your care is our number one priority and we believe that we offer the premier healthcare in East Kent.

Quality

At Spencer Private Hospitals we pride ourselves on the quality of healthcare and outcomes that we provide.

We are registered with the Care Quality Commission and our reports are available for you to read on their website - Ashford Report, Canterbury Report and Margate Report.

We also publish our quality report annually, as well as our safer staffing report.

Infection rates - The focus on infection control in relation to preventable infections is a key priority for our staff who are justifiably proud of our low infection rates.

ISO9000:2015, ISO14001:2015 - To ensure the quality of our processes alongside the healthcare services we are audited annually against the external ISO9000:2015 standard and maintain our accreditation. In 2012 we were awarded ISO 14001, this is the environmental standards that we strive to maintain.