Enhancing Patient Choice: SPH works with the NHS on PIDMAS to Expedite Appointments
Date: 27/11/2023
Collaboration:
In a transformative collaboration, Spencer Private Hospitals has joined forces with the National Health Service (NHS) in a newly created process run by the NHS to allow patients to request to move to an alternative provider for their care.
Patient Initiated Digital Mutual Aid System (PIDMAS) is the new innovative system that empowers patients who have experienced prolonged waiting times to request expedited appointments, facilitating a seamless transfer to healthcare providers who can accommodate them sooner.
Addressing Waiting Time Challenges:
Long waiting times for medical appointments have been a persistent challenge in healthcare, impacting patient well-being and satisfaction. Recognising the need for a responsive solution, Spencer Private Hospitals has joined the NHS to use PIDMAS to offer patients an active role in managing their healthcare journey.
PIDMAS: Patient-Centric Expedited Appointments:
At the core of this collaboration is PIDMAS, a patient-initiated digital platform that allows individuals who have endured extended waiting times to request to be seen by an alternative healthcare provider within the NHS network, managed by the local Integrated Care Board (ICB).
This feature not only expedites the appointment process but also empowers patients to take charge of their healthcare by seeking care from providers who can accommodate them sooner.
Key Features of PIDMAS:
Patient-Initiated Requests: PIDMAS enables specific patient cohorts to initiate requests for quicker appointments, providing them with the autonomy to explore alternative healthcare providers within the NHS.
Real-Time Availability Information: The system offers providers to advertise any availability they have to the local ICB on appointment and operation availability. This allows the ICB to review patient requests and find if there is any suitable transfer options to the patient.
Seamless Communication: PIDMAS facilitates direct communication between patients, the local ICB and healthcare providers, streamlining the process of requesting and confirming any patient transfers under one request.
A Glimpse into a Patient-Empowered Future:
By joining forces with the local ICB and implementing PIDMAS, Spencer Private Hospitals are helping to shape a future where patients can actively participate in decisions about their healthcare.
PIDMAS not only addresses waiting time challenges but also underscores the commitment to patient-centered care by placing control and choice back in the hands of those seeking timely medical attention.
Conclusion:
Spencer Private Hospitals, the local ICB and the NHS, as demonstrated by PIDMAS, represents a significant stride towards a more patient-centric healthcare system. PIDMAS not only streamlines the appointment process, but also marks a shift towards empowering patients to actively manage their healthcare journey.
As this innovative system takes root, patients who are in the current and future cohorts can anticipate a healthcare experience that is not only efficient but also prioritises their individual needs, ensuring a more responsive and satisfying journey through the healthcare system.